Contact 8BIT GameBox

Last updated: July 15, 2026

Contact our customer support team for product questions, order status, delivery, returns, or setup help. Include your order number when available.

Customer Support

• Email: support@8bitgamebox.com
• Phone: +1 213-468-2439
• Hours: Monday-Friday, 9:00 AM-6:00 PM Pacific Time
• Response time: Most messages receive a reply within one business day
• Support language: English

Office Address

18 Stanley Street, Central, Hong Kong. This is an administrative office and is not a walk-in retail location.

Fulfillment Warehouse

1260 S Vintage Ave, Ontario, CA 91761, United States. This location handles fulfillment and is not a public retail store or an automatic return address.

Returns

Do not mail a return without authorization. Email support@8bitgamebox.com first so we can confirm eligibility and provide the correct return instructions and destination.