About 8BIT GameBox

Last updated: July 15, 2026

8BIT GameBox is an independent online retailer of new retro gaming hardware. We sell products directly to customers through 8bitgamebox.com; this website is not a marketplace and third-party sellers do not take customer orders here.

How Our Store Works

We source hardware from manufacturing and distribution partners, publish the available configuration and included accessories on each product page, accept payment on this website, and provide order support under the 8BIT GameBox name. Orders may be fulfilled from our Ontario warehouse or an assigned logistics partner, depending on inventory and destination.

What We Sell

Our catalog includes TV-connected retro gaming hardware, handheld devices, controllers, cables, storage configurations, and clearly identified service products. Unless a product page states otherwise, physical products are sold in new condition.

Software and Brand Transparency

Our hardware is intended for open-source emulation and files the customer has the legal right to use. 8BIT GameBox is not affiliated with or endorsed by Nintendo, Sony, Microsoft, Sega, or other third-party platform owners. Their names and trademarks belong to their respective owners.

Business and Support Details

• Store name: 8BIT GameBox
• Office: 18 Stanley Street, Central, Hong Kong
• Fulfillment warehouse: 1260 S Vintage Ave, Ontario, CA 91761, United States
• Email: support@8bitgamebox.com
• Phone: +1 213-468-2439
• Support hours: Monday-Friday, 9:00 AM-6:00 PM Pacific Time

The office and warehouse are operational locations and are not public retail stores. Please contact support before sending a return or visiting either address.