Shipping Policy
Last updated: July 3, 2026
This Shipping Policy explains how orders from 8BIT GameBox are processed, shipped, and delivered.
Processing Time
Most orders are processed within 1-3 business days after payment confirmation. Processing times may be longer during holidays, sales events, inventory checks, or high-volume periods.
Delivery Estimates
Estimated delivery times are shown at checkout when available. Typical delivery may take 5-15 business days after shipment, depending on destination, carrier, customs, and local delivery conditions.
Shipping Confirmation and Tracking
When your order ships, we will send a shipping confirmation email if tracking is available. Tracking updates may take 24-72 hours to appear after the carrier receives the package.
Shipping Delays
Carrier delays, customs inspections, weather, incorrect addresses, and high-volume seasons may affect delivery time. If we cannot ship within the promised timeframe, we will contact you with available options.
Address Accuracy
Please make sure your shipping address is complete and accurate. We are not responsible for delivery problems caused by incorrect or incomplete addresses provided at checkout.
Lost or Missing Packages
If tracking shows delivery but you did not receive the package, check with household members, neighbors, building management, and the carrier first. Then contact us so we can help investigate.
International Shipping
International customers may be responsible for duties, taxes, customs fees, or import charges required by their country. These fees are not controlled by 8BIT GameBox.